5.3 Add Pending Start SA for Tenant, and Link SA/SP Group

Reference: Start Premise Based Service for Landlord-Tenant Process Model - Page 4 for the business process diagram associated with this activity.

Actor/Role: CC&B

Description: CC&B creates a Service Agreement for the tenant in Pending Start status. Through Start Service Initiation, Service Point information is linked to the Service Agreement.

Entities to Configure

•	Installation Options - Framework

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SA Type

Available Algorithms

•	New SA To Do - Create a To Do entry when a SA is added